• Reservations must be made and you will be limited to auto belays only at this time on one section of the wall.
• Bring your own equipment.
• Climbers will clean carabiners and auto belays before and after use.
• Enter the climbing area via the stairs closest to the gym. Then check in with the climbing wall attendant for your climbing lane.
• Face masks must be worn while climbing to help with cleaning requirements.
• If your certification is 2 years old or expired, you are able to make a reservation, but you will have to recertify before you can climb.

• Grey and Blue courts available.
• Bleachers and seating will not be available to encourage social distancing.
• There will be (1) bin for clean and (1) bin for used balls.

• Bleachers and seating will not be available to encourage social distancing.
• Please keep your visit to 90 minutes or less to allow other guests to use the courts.
• Masks must be worn at ALL TIMES

All new rules, regulations, and facility layouts set by MRD are in accordance and compliance with Federal, State, and Local mandates and guidelines. Please keep this in consideration when reentering MRD facilities and taking part in future MRD programs.

Please limit your time in the facility to 90 minutes or less so that we can let everyone have some time in the facility. Remember anyone 15 and younger must be accompanied by an adult.

PASSES AND PURCHASING

What pass and purchase options are available?

All passes and billings were frozen March 17th unless you have called to reactivate your pass. Starting August 1st all unactivated passes will be activated, billing will resume on August 5th..  If you’d like to activate and utilize your annual pass before August 1st, call the Customer Service desk at 249-7705 during the updated business hours to better understand your options. You may purchase a day pass at regular price, or our new reduced rate Pandemic Punch Pass. For more details or to cancel your membership please see the Membership and Pass information tab.

Can I use my current punch pass?

Yes. All current punch pass expiration dates have been extended 6 months. You can purchase a reduced rate Pandemic Punch Pass to use now, and save the current punch pass for later.

What about my 3 Month Pass?

Currently it is dormant through August 1st. If you would like to activate it, notify the front desk. We’ll activate it with up to an additional 3 months depending on what was left on your pass as of 3/17/2020

I rented a locker. May I use it?

Not at this time. You may gather your belongings from your locker. Please contact us regarding the status of your locker rental if you have questions.

AMENITIES AND PROGRAMS 

• Child Watch and Indoor Playground
• Game Room
• Lockers
• Lobby Area
• Party Rooms
• Playgrounds

Is

the pool open? Yes, 

What is the Check in Process?

• Symptom screening questions:
  • In the past 14 days, have you had a fever of 100.0 or higher or felt feverish?
  • Do you have a new or worsening cough?
  • Do you feel like you cannot catch your breath? If so, is this new or worsening?
• Masks required at ALL times in ALL areas
• Sanitize hands before entering the facility
• Check in with the Customer Service Desk. All patrons are required to sign an updated waiver.
• Proceed to your reserved area and check in with the Fitness Attendant assigned to that area.

Can I utilize the facility without a reservation?

Yes, but you are not guaranteed a spot due to strict capacity limits. Reservations are only required for Lap Lanes, Climbing wall and Fitness classes. 

Do I need to wear a mask?

All patrons are required to wear a mask or facial covering at all times.

• This includes:
• When entering and exiting the building.
• Walking through the building.
• Anytime social distancing cannot be maintained. Always keep your mask ready for immediate use.

I’m going to work right after (or coming right from work). Can I get ready at the CRC? YES

• Locker rooms and Cabanas will be open for restroom use and changing. Lockers are currently still not available.
• Bring a mat if you need one. They will not be provided by MRD.
• Come ready to exercise in comfortable attire, ceiling fans will not be activated to reduce the agitation of air in enclosed spaces.

RESERVATIONS

Are reservations required?

• Reservations are strongly recommended for certain areas (Climbing wall, Lap lanes, Fitness classes)  and the only way to guarantee facility access.

How do I make a reservation?

• Online,  Click here for the link
• By phone: 249-7705, during business hours.
• In person at the CRC.

Do I pay for my reservation ahead of time?

• If you’re using a pass of any kind, you will just scan as usual.
• Daily admissions can be purchased online, by phone, or in person.
• We encourage paying remotely or by card in person to limit contact.
• If you are using your membership pass please call ahead to activate your pass so you will be able to scan in as usual.
• Please refer to the Pass and Purchase Options section for pertinent details.

How far in advance can I make a reservation?

• One week in advance for the lap lanes, 24 hours for Fitness Classes.

What happens if I cannot make my reservation?

• Call us! Space is limited and we can free up the spot for another patron.
• Credits will be issued for cancellations made more than 24 hours in advance.
• Credits or refunds will NOT be issued for cancellations made less than 24 hours in advance.
• Repeated cancellations or no-shows will result in ineligibility to make advance reservations.

Can I make a reservation for another person?

• Individuals need to make their own reservations.

Why are you taking reservations?

• To ensure adherence to regulations out of the State and local health orders.
• Because we listen! 70% of MRD patrons who responded to our survey stated a preference for a reservation based system.

AQUATICS  (See the aquatics tab for detailed information)

• Limit excessive rest breaks, sets, and repetitions to allow others to use the weight machine circuit.
• Maintain social distancing of 6+ feet
• The free weight area has been divided into distinct grids. Exercisers can take equipment into an open grid, but must clean that equipment before returning it to its rack.
• Ceiling fans, difficult to disinfect equipment, drinking fountains have been turned off or removed. Please bring a water bottle filled with water. Water bottle filling stations will be available.

What tracks are open?

• The outer loop of the combined hill and flat track is open.
• The mountain track (stair and gymnasium) is closed.
• The straightaway between the hill track and flat track is closed..

Are track directions the same as before?

• The combined hill/flat track now goes in one counterclockwise direction.

Can I meet my friend and walk on the track?

• Track use is limited to single file use while maintaining social distancing standards.
• There is no side-by-side traffic permitted on the track as it is limited to one lane.

What if I am a fast walker or want to jog on the track?

• A designated passing lane has been setup to enable passing where doing so does not break social distancing standards.
• Slower walkers are to step aside and let others pass in the corners of the hill track.
• Use of the track will likely require an inordinate amount of patience and consideration for other users. If users are intent to use at a noticeably faster pace than others, the system likely will not work well.

PUBLIC SAFETY 

What specifically is being done to enhance public safety?

• Staff and patrons will be screened for COVID-19 symptoms prior to entry.
• Hand sanitization is available before entering the building.
• Sneeze guards have been installed at the front desk and the fitness balcony.
• Masks will be worn by staff at all times.
• All patrons are required to wear a mask or facial covering at all times.
• One-way flow patterns have been established throughout the facility.
• Patrons will clean all equipment before and after use and staff will disinfect equipment after use.
• Overhead fans have been disabled throughout the facility to reduce the recirculation of air in enclosed spaces. Equipment that disperses air have been strategically placed for the same purpose.
• Drinking fountains, showers, and lockers have been turned off or closed to minimize high contact areas.
• Restrooms and high contact areas and surfaces will receive additional cleaning throughout the day. All machines, equipment, and lifting areas have been distanced to establish and maintain social distancing standards.
• Gridded workout stations have been established to visually depict appropriate distancing requirement.
• Individual cleaning supplies will be provided to all participants. No shared cleaning supplies will be available.
• Social distancing markers have been established in waiting areas.
• Equipment that is difficult or impossible to disinfect between users has been temporarily removed.

• Thank you!
• We are glad you are back and we love seeing you.
• Your membership will now be extended for the amount of time your membership was frozen, up to a maximum of 3 months.